
MISSION: Develop and manage the company's commercial activity by attracting, retaining and developing clients, offering comprehensive solutions in occupational safety and prevention, aligned with the company's commercial strategy, contributing to the sustainable growth of the business and customer satisfaction.
RESPONSIBILITIES:
1. Market analysis and business opportunities:
Understanding the occupational safety market in the industrial, construction and renewable energy sectors (working at heights, confined spaces…), identifying trends, customer needs and business opportunities, analyzing the competition and proposing commercial or strategic actions to Management.
2. Customer acquisition and development:
Active prospecting for new clients through visits, digital channels, networking and commercial actions, expanding the client portfolio.
3.- Management and monitoring of the client portfolio:
Maintaining a continuous relationship with customers through in-person and/or virtual visits, monitoring offers, identifying new needs, and building customer loyalty.
4.- Implementation of trade policy:
Comply with the pricing policy, margins, commercial conditions and sales strategies defined by the company.
5. Relationship with distributors and suppliers:
Coordinate commercial actions with suppliers and distributors, participating in joint initiatives and managing business opportunities.
6.- Administrative management and monitoring of collections:
Collaborate in monitoring customer billing and collection, reporting incidents and contributing to the proper management of commercial risk.
7. Technical and commercial advice:
Advising clients on solutions, products and regulations related to workplace safety, providing technical and commercial value.
8. Participation in trade events:
Attending trade fairs, technical conferences, sales campaigns and marketing activities to enhance the company's visibility and positioning.
9.- Achievement of commercial objectives:
Achieve the sales, portfolio growth, profitability and commercial activity targets set by Management.
10. Management, updating and communication of commercial information:
Maintain the updated database of clients and opportunities in the ERP system, recording visits, offers, business activities and sales forecasts.
TRAINING / KNOWLEDGE
- Highly valued; technical training in occupational safety, PPE and/or failing that, knowledge/experience.
- Training in commercial areas, sales, marketing or similar.
- Knowledge of CRM tools and digital sales environments.
- Basic knowledge of commercial negotiation and B2B customer management.
- Proficiency in office tools and business management platforms.
- Highly valued; Fluent English (B2).